FAQs | 1919 Cookware

Cookware FAQ

Product Information

Using Your Stainless Steel Cookware

"What is the best way to cook with stainless steel to avoid food sticking?"
"Do I need to cook differently when using tri-ply stainless steel?"
"Can I use metal tools on my stainless steel or nonstick cookware?"
"Can I use my stainless steel pans with induction heat or flat-top stoves?"
"Will stainless steel handles get hot?"
"Can I put my 1919 Cookware pans in the oven?"
"Do I need to season my stainless steel pans when I get them?"
"What is the best way to clean 1919 Cookware?"
"Can I put stainless steel pots and pans in the dishwasher?"
"Does your nonstick cookware contain PFOA?"

General Questions

Shipping & Returns Information

"Do you ship to Alaska, Hawaii, or U.S. Territories? Overseas?"
"How can I check the status of an order?"
"Can I change or cancel my order?"
"Can I select next-day or 2-day shipping on an order?"
"Do you ship to PO Box, AFO, and FPO addresses?"
"How long will it take to get my order?"
"How do I return an item?"
"Can I return a gift?"
"What happens if my item is damaged when I receive it?"

General Information

"Is 1919 Cookware made in the USA?"
"If I lost the lid to one of my pans, can I buy a replacement lid?"
"Do you share my personal information with other companies?"
"How do I post a review?"
"Can I find the full 1919 Cookware collection online?"

Warranty Questions

Warranty Information

"How does the Cookware Warranty work?"
"What types of things are not covered under my Cookware warranty?"
"How do I send in an item for warranty work?"
"Do I have to send in pans and lids when requesting warranty service?"