If, for any reason, you are not satisfied with your 1919 Cookware products, you may return them within 60 days of the shipping date. The item must be unused, preferably in original packaging, and must include all pieces of the item (i.e. covers and pans, etc.).
There are two simple options for returns. No matter which method you choose, you will need to complete the Return Form on the back of your original invoice and enclose it in the box. (Please scan or make a copy of the invoice for your records).
If there was a USPS label in your package, you may use that for return postage and simply give it to the postal carrier. Or, you may return the item(s) to:
1919 Cookware Customer Service
Attn: Returns Department
1100 Schmidt Road
West Bend, WI 53090
Please return your item by filling out the return form in your original shipping package. Once received, credit will be made to the original credit card or Paypal account. You can expect your account to be credited within 2 weeks of your purchase.
Original shipping charges are nonrefundable. See Shipping & Returns
If you need to send something back that is covered under your Lifetime Warranty
, please use our Service Request Form.